The Myth of Leadership Development

Developing leaders is a major strategic action for most large organizations and a multi-million dollar industry for training firms, consultants and universities. But if we have got the meaning of leadership badly wrong, much of this investment could be wasted. There are at least 3 problems with contemporary leadership theory:

1. Leaders are portrayed as occupying positions of authority over others which means that you can’t show leadership until you are in charge of people.

2. The idea that leadership is a learnable skill set fosters the impression that you can’t be a leader without training.

3. By associating leadership with emotional intelligence, what Daniel Goleman himself said is another word for maturity, the impression is created that you cannot lead until you grow up.

The bottom line is that leadership, as currently conceived, is an exclusive club for management level employees, something that those at the front line can only aspire to once they develop the relevant skills and maturity. This is a colossal waste of talent.

Dispersed Leadership and Employee Engagement

A different vision of leadership portrays it as something all employees can do. Certainly, the claim “not everyone can be a leader” is most definitely true when the focus is on what it takes to be a senior executive or even a front line manager. However, when leadership is defined simply as promoting a better way, then all employees who take a stand on any job-related issue, even in a very local, small scale manner, can show leadership to their colleagues and upward to their bosses. Because being a leader is glamorous, all employees can feel more engaged and motivated if they can see themselves as leaders even if they don’t manage anyone. So-called informal leadership means something different – informally taking charge of a group. Simply promoting new directions has nothing to do with being in charge, formally or otherwise, of a group of people.

Examples of Leadership Re-defined

” When Martin Luther King Jr. influenced the U.S. Supreme Court to rule segregation on buses unconstitutional, he had no managerial authority over that organization.

” When the Sony employee who influenced top management to adopt his proposal for PlayStation, they did not report to him.

” A new customer service employee might set an example of a better way of serving customers without being in charge of anyone.

” Whenever you influence your boss to think differently you have had a leadership impact on that person.

None of these examples entails managing the people on whom the leadership impact was felt. The leader sells the tickets for the journey and we need to upgrade our concept of management to take

care of driving the bus to the destination. Of course, further injections of leadership might be required enroute to resell the merits of the journey, but the bulk of the work in getting there requires good management skills. Management needs to be reconfigured as a nurturing, empowering and facilitative function, not just a mechanically controlling one.

Executive Development

What really gets developed in so-called leadership development programs are rounded executives. The truth is that leadership, conceived as challenging the status quo and promoting new directions, is based on youthful rebelliousness, something that is not a learnable skill set. When front line employees with no subordinates stand up for their ideas, they are showing leadership to the broader organization. So-called leadership development programs actually turn employees who are already leaders into managers. This is no bad thing. Organizations need good managers.

This view stands the conventional picture on its head: it is the front line knowledge workers who are the real leaders in organizations, not their managers. Of course, executives can also show leadership, whenever they too promote a better way.

The Benefits of Redefining Leadership

The main benefit is making it clear that all employees can be leaders and that, to do so, you don’t need all the skills associated with being in charge of people. You just need a good idea and the courage to defend it. Further potential benefits include better motivation and engagement of all employees, more innovation and front line ownership, better talent retention and less pressure on senior executives to show all the leadership a complex organization needs.

Why Make the Shift?

Leadership is based on power, traditionally the power of personality to dominate a group. This may still work in politics and public sector organizations but in businesses that compete through rapid innovation, the important power is the ability to generate new products and processes. In a war of ideas, leadership should mean the ability to successfully promote new ideas. So, the reason for making the shift in how leadership is defined is simply that the world is changing from one of stable, physical work to one of dymanic mental work.

See http://www.leadersdirect.com for more information on this and related topics. Mitch McCrimmon’s latest book, Burn! 7 Leadership Myths in Ashes was published in 2006. He is a business psychologist with over 30 years experience of leadership assessment and executive coaching.

Article Source: https://EzineArticles.com/expert/Mitch_McCrimmon/79532

 

Sales Coaching – 5 Reasons You Can’t Close

When you struggle to close the sale you think closing is the problem. But when you struggle to close the sale closing is a symptom of the problem not the problem itself. When you try to fix a symptom as though it were the problem the problem remains because you’re trying to put a band-aid on a wound that isn’t ready to heal.

Here are 5 reasons you may be struggling to close the sale:

  1. You lack confidence in yourself and/or your supporting products.
  2. You fear rejection and avoid it by avoiding asking for the sale.
  3. You didn’t help the buyer to uncover a motivating reason for buying and buying now.
  4. You didn’t understand the clients most important wants and needs and went down the wrong path offering a solution for problems that aren’t all that important to the prospect.
  5. You didn’t do a good job of connecting with and starting a relationship with the prospect so asking for the close feels awkward, and isn’t likely to result in a “yes” decision.

 

When you struggle with closing you think you just need a perfect pitch, or the right closing lines and the problem will go away; but that simply isn’t the case. You can have a “perfect” pitch and “perfect” closing statements, and still blow the sale. Why, because a pitch and closing statements treat the symptom not the underlying real problem.

Review the 5 reasons you can’t close and identify where your struggles may be stemming from. This list isn’t comprehensive there could be other problems too that are keeping you from getting sales, but it will give you a good start. The first step to making closing a natural event is identifying the cause of the problem.

The next step is developing a plan for removing or overcoming the problem. Don’t think of your plan in terms of concepts think in terms of actions. When you know what the problem is, the actions you’ll take to overcome the problem, the only thing preventing you from closing is implementation of your plan.

Enjoy the time and financial freedom you deserve: “7 Secrets Top Producers Know that You Can Put to Use in the Next 9 Days” [http://increasesalescoach.com/]

Get a daily boost to increase your sales: the blog for Top Producers and Future Top Producers [http://increasesalescoach.com/blog]

Article Source: http://EzineArticles.com/969061

BFSI moving to a Cloud-first paradigm

Cloud migration is an integral part of the digital transformation journey of banking, financial services, and insurance (BFSI) firms. Many BFSI firms are adopting cloud-first strategies to realize the benefits of business excellence, innovation, speed-to-market, and operational and infrastructure savings. BFSI organizations tend to initiate the cloud migration journey by adopting infrastructure-as-a-service (IaaS) models and evolve to embracing platform-as-a-service (PaaS) and software-as-a-service (SaaS) models as cloud solutions and products mature. Successful migration will, however, depend on choosing the right cloud deployment models as well as cloud service models. BFSI firms must consider some crucial factors while choosing the cloud migration model:

  • Business value and technology
  • Functional uniqueness and product maturity
  • Privacy, security, and regulatory requirements
  • Costs, scalability, and performance

Aparna Jiddu
Platform Architect, Banking, Financial Services, and Insurance, TCS

Sripada Sarma
Solution Architect, Banking, Financial Services, and Insurance, TCS

Explainable AI (XAI) to understand ML Models

AI systems are increasingly being entrusted with making critical decisions. Many of these decisions might have a considerable impact on businesses and even our lives. Machine learning (ML) is at the core of these decision systems.

The evolution of deep learning has resulted in a tremendous increase in the accuracy of these decisions, but the machine learning models that these AI systems are based on are mostly ‘black boxes’. The human mind, however, is not comfortable with trusting a system that makes a decision without letting it into the rationale behind this. And where trust is in deficit, acceptance is difficult.

Explainable AI (XAI) refers to a set of tools and techniques that help us humans interpret and trust the decisions made by ML models.

https://www.tcs.com/content/dam/tcs/pdf/discover-tcs/Research-and-Innovation/explainable-ai-machine-learning-models.pdf

– by Jayashree Arunkumar
Technical Architect, Incubation, Research and Innovation, TCS

The 5 I’s Of True Leadership!

After, more than four decades, of personal involvement, in nearly, all aspects, related to leading/ leadership, from identifying and qualifying, to training, developing and consulting to, thousands of actual, and/ or, potential leaders, to serving, personally, as a leader, on several occasions, I strongly believe, many factors are involved and significant, but, the 5 I’s are often, the keys, to true leadership! These must be considered, and utilized, if one wishes, to be a leader, who makes a difference, for the better! With, that in mind, this article will attempt to, briefly, consider, examine, review, and discuss, what these mean, and represent, and why it matters.

1. Integrity: Without genuine integrity, one will never become a real leader! Why should anyone, listen, and believe, anything someone proposes, or says, unless/ until, they truly, believe, the particular leader, maintains absolute integrity! This cannot be, simply, behavior when convenient, but, absolute! Remember, especially, these days, someone is always watching/ observing, so, focus your energies, on, consistently, maintaining these efforts!

2. Imagination: While it’s important, to, think – outside – the – box, and proceed, with a well – developed, and considered, relevant imagination, this must align, with the combination of the history, heritage, mission, vision, perceptions, priorities, and goals, of the specific organization, etc! Since, there is, no such thing, as a born – leader, it is important, and relevant, to select individuals, who, clearly, are ready, willing, and able, to proceed, and take, meaningful, relevant, imaginative steps, for the best interests of his groups, and stakeholders!

3. Issues: How can anyone serve, unless/ until, he clearly, understands, and recognizes, the essential issues, facing his group, and which need, attention? How do these things, impact, the organization’s best interests? Why are these the top priorities, and how does one, decide?

4. Instincts: Great leaders need to develop, and maintain, as well as, consistently use, the most relevant instincts, in order to differentiate, between, real needs/ priorities, and lesser matters! It takes skill, and understanding, to have and maintain those, which might best serve, the relevant, sustainable needs, of the particular organizations!

5. Ideas/ ideals/ ideology: It takes the right combination, and alignment of, the ideas, ideals, and ideology, for someone to be ready, willing, and able, to be a real, true, quality leader! This must be actual, rather than, empty rhetoric, etc!

Will you pay attention, to these 5 I’s, of true leadership? Are you, up to the tasks, and necessities?

Richard has owned businesses, been a COO, CEO, Director of Development, consultant, professionally run events, consulted to thousands of leaders, and conducted personal development seminars, for 4 decades. Rich has written three books and thousands of articles. His company, PLAN2LEAD, LLC has an informative website http://plan2lead.net and Plan2lead can also be followed on Facebook http://facebook.com/Plan2lead


Article Source: https://EzineArticles.com/expert/Richard_Brody/492539