Category Archives: Software

Will Information Technology Really Turn Organizations Upside Down This Time?

The battle tank example used by Professor Heskett is a high risk, high gain scenario for an information technology (IT) application. The latest advances in IT have the highest marginal utility for a tank commander because it is a question of life and death. However, the majority of us prefer to deploy IT applications for medium risk, medium gain scenarios like credit card processing, market forecasting etc., and prefer the manual route where it really matters.

The battle tank example presents two distinct scenarios. On one hand, a badly implemented IT application could lead a tank commander to make a wrong decision. On the other hand, a well implemented and intuitive IT application could actually lead the same tank commander to save his life and that of his comrades. He could fight more and increase his country’s chances of winning the battle.

In business terminology, the latter scenario is equivalent to large gains in employee productivity and increased employee contribution towards winning market share. All CEOs want this to happen, but only a few succeed. Why?

It is because organizations differ in their risk-taking profiles. We can divide organizations in two broad categories. On one end, we have organizations like the pension funds that are risk-averse because their investors want it that way. Their employees tend to have the same philosophy. And because they are giant investors themselves, they pass their risk-averse sentiment along with their investments. The quarterly reporting on Wall Street represents this sentiment. Strategic investments like high-end IT applications tend to get flagged as low priority in the annual budgeting exercise, even though some of them could turn out to be market winning applications.

On the other end, we have organizations that want to experiment, and their investors want them to do exactly that. Failure is usually a part of the annual expenses. The firms in biotech and wireless are examples of this category. They are smaller in size than the typical Fortune 500 and the employees know their regular customers. They tend to know how an event could affect their revenues and profits. These firms not only sell their experimentation, but also pass their innovative methods on to their customers.

Most of today’s Fortune 500 organizations lie in between these two ends. And therefore, they vary in their zeal to try out an innovative approach, which could be an IT application.

It is true that exposing decision ­making information to frontline employees is a business risk. But a well-implemented IT application can mitigate that risk and still bring the benefits of speed into business. For example, it could help a customer service rep to identify potential sales, and pitch right away from a pool of ready-made product demos while the competition is still planning an internal meeting. It is the same as the ability of a Japanese autoworker to stop the billion­ dollar production line and correct a defect right away, and avoid expensive and embarrassing recalls later.

So, will information technology really turn organizations upside down this time? Yes it will, but only for a few organizations. These would be organizations willing to experiment with the capabilities of their frontline employees using innovative approaches. These would be organizations willing to place the knowledge acquired by the seniors in front of the juniors. And possibly, these would be organizations poised to become the new market leaders.

Shankar AVSB
Associate
Infosys Technologies Limited
01 October 2021

Reference:  https://hbswk.hbs.edu/archive/heskett-column-will-information-technology-really-turn-organizations-upside-down-this-time-readers-respond

Review of ReviewFrog.net

If you like looking for reviews before trying products, then there is a new site that seems to be doing quite well:  ReviewFrog.net

ReviewFrog The site covers a variety of products, and their digital camera reviews looking to be most popular. We can see reviews of new Blackberrys, Software, EBooks, etc.

You can ask for reviews of products or services you want, and they could arrange them. Not sure if they sponsored reviews, but you can check with them.

How to Set up Wireless Network at Home?

Over the years, Wi-Fi implementations have moved toward thin access-points, with more of the network intelligence packed in a centralized network appliance, and making individual access-points mere “plug-in points”. Wi-Fi technology is now spread widely within business and industrial sites, who usually prefer a large number of Wi-Fi access-points for redundancy, support for fast roaming and increased overall network-capacity by using more channels or by defining smaller cells. Wi-Fi also enables wireless voice-applications.

Agent Peterson of the Geek Squad at Zdnet explains how to choose the right equipment and set up a wireless network at home.

  • The main thing is to know which devices you have at home, which can help you choose theright technology.
  • Cordless and Microphones create network interference.
  • Bathroom and Kitchen create locational interference because of the large amount of metal used.
  • Wireless range expander is a very handy solution.

Tags: Wireless Home Network, Network, Home Network, Integration, Wi-Fi, Wireless

Microsoft bids for Yahoo at $44bn

A jumbo deal has been proposed in the Internet space. Here’s some quick analysis:

1. Deal Makes Sense To Microsoft and Yahoo shareholders – exact price point can change a bit on negotiation. This is like a lifeline for Yahoo shareholders who have not been seeing much good news.

2. The real question: can two B+ guys together beat one A+ guy? It is here that I am not sure. Microsoft (a B+ in search only, not talking about their A+ in Windows OS)…is betting a lot that Yahoo’s search and traffic will help its online search business, but what if the key employees bail out selling their stock, and search customers don’t care anyway unless there is a strong difference in search results. Over the last 7 years, Yahoo has slowly but steadily become less relevant in search. Is this is the best use of $44 billion that Microsoft can make today? (Warren Buffet may have recommended only the stock-for-stock option in this case, rather than also giving the cash option).

3. Google won’t have to worry much about this deal. We think the market is overestimating the threat to Google, and that the 7.4% drop in its share price presents an sudden investment opportunity. If anything, Google might want to attract/ recruit some star engineers that fall-out from Yahoo, more proactively now than before. Google just has to watch out for the next generation of search, which must be in the making somewhere, we’ll know about it in a couple of years.

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Here is the stock price movement of Microsoft, Yahoo, and Google after the announcement.

microsoft yahoo bid stock price movement

And here is Microsoft’s letter to Yahoo Board yesterday.

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January 31, 2008

Board of Directors
Yahoo! Inc.
701 First Avenue
Sunnyvale, CA 94089
Attention: Roy Bostock, Chairman
Attention: Jerry Yang, Chief Executive Officer

Dear Members of the Board:

I am writing on behalf of the Board of Directors of Microsoft to make a proposal for a business combination of Microsoft and Yahoo!. Under our proposal, Microsoft would acquire all of the outstanding shares of Yahoo! common stock for per share consideration of $31 based on Microsoft’s closing share price on January 31, 2008, payable in the form of $31 in cash or 0.9509 of a share of Microsoft common stock. Microsoft would provide each Yahoo! shareholder with the ability to choose whether to receive the consideration in cash or Microsoft common stock, subject to pro-ration so that in the aggregate one-half of the Yahoo! common shares will be exchanged for shares of Microsoft common stock and one-half of the Yahoo! common shares will be converted into the right to receive cash. Our proposal is not subject to any financing condition.

Our proposal represents a 62% premium above the closing price of Yahoo! common stock of $19.18 on January 31, 2008. The implied premium for the operating assets of the company clearly is considerably greater when adjusted for the minority, non-controlled assets and cash. By whatever financial measure you use – EBITDA, free cash flow, operating cash flow, net income, or analyst target prices – this proposal represents a compelling value realization event for your shareholders.

We believe that Microsoft common stock represents a very attractive investment opportunity for Yahoo!’s shareholders. Microsoft has generated revenue growth of 15%, earnings growth of 26%, and a return on equity of 35% on average for the last three years. Microsoft’s share price has generated shareholder returns of 8% during the last one year period and 28% during the last three year period, significantly outperforming the S&P 500. It is our view that Microsoft has significant potential upside given the continued solid growth in our core businesses, the recent launch of Windows Vista, and other strategic initiatives.

Microsoft’s consistent belief has been that the combination of Microsoft and Yahoo! clearly represents the best way to deliver maximum value to our respective shareholders, as well as create a more efficient and competitive company that would provide greater value and service to our customers. In late 2006 and early 2007, we jointly explored a broad range of ways in which our two companies might work together. These discussions were based on a vision that the online businesses of Microsoft and Yahoo! should be aligned in some way to create a more effective competitor in the online marketplace. We discussed a number of alternatives ranging from commercial partnerships to a merger proposal, which you rejected. While a commercial partnership may have made sense at one time, Microsoft believes that the only alternative now is the combination of Microsoft and Yahoo! that we are proposing.

In February 2007, I received a letter from your Chairman indicating the view of the Yahoo! Board that “now is not the right time from the perspective of our shareholders to enter into discussions regarding an acquisition transaction.” According to that letter, the principal reason for this view was the Yahoo! Board’s confidence in the “potential upside” if management successfully executed on a reformulated strategy based on certain operational initiatives, such as Project Panama, and a significant organizational realignment. A year has gone by, and the competitive situation has not improved.

While online advertising growth continues, there are significant benefits of scale in advertising platform economics, in capital costs for search index build-out, and in research and development, making this a time of industry consolidation and convergence. Today, the market is increasingly dominated by one player who is consolidating its dominance through acquisition. Together, Microsoft and Yahoo! can offer a credible alternative for consumers, advertisers, and publishers. Synergies of this combination fall into four areas:

* Scale economics: This combination enables synergies related to scale economics of the advertising platform where today there is only one competitor at scale. This includes synergies across both search and non-search related advertising that will strengthen the value proposition to both advertisers and publishers. Additionally, the combination allows us to consolidate capital spending.
* Expanded R&D capacity: The combined talent of our engineering resources can be focused on R&D priorities such as a single search index and single advertising platform. Together we can unleash new levels of innovation, delivering enhanced user experiences, breakthroughs in search, and new advertising platform capabilities. Many of these breakthroughs are a function of an engineering scale that today neither of our companies has on its own.
* Operational efficiencies: Eliminating redundant infrastructure and duplicative operating costs will improve the financial performance of the combined entity.
* Emerging user experiences: Our combined ability to focus engineering resources that drive innovation in emerging scenarios such as video, mobile services, online commerce, social media, and social platforms is greatly enhanced.

We would value the opportunity to further discuss with you how to optimize the integration of our respective businesses to create a leading global technology company with exceptional display and search advertising capabilities. You should also be aware that we intend to offer significant retention packages to your engineers, key leaders and employees across all disciplines.

We have dedicated considerable time and resources to an analysis of a potential transaction and are confident that the combination will receive all necessary regulatory approvals. We look forward to discussing this with you, and both our internal legal team and outside counsel are available to meet with your counsel at their earliest convenience.

Our proposal is subject to the negotiation of a definitive merger agreement and our having the opportunity to conduct certain limited and confirmatory due diligence. In addition, because a portion of the aggregate merger consideration would consist of Microsoft common stock, we would provide Yahoo! the opportunity to conduct appropriate limited due diligence with respect to Microsoft. We are prepared to deliver a draft merger agreement to you and begin discussions immediately.

In light of the significance of this proposal to your shareholders and ours, as well as the potential for selective disclosures, our intention is to publicly release the text of this letter tomorrow morning.

Due to the importance of these discussions and the value represented by our proposal, we expect the Yahoo! Board to engage in a full review of our proposal. My leadership team and I would be happy to make ourselves available to meet with you and your Board at your earliest convenience. Depending on the nature of your response, Microsoft reserves the right to pursue all necessary steps to ensure that Yahoo!’s shareholders are provided with the opportunity to realize the value inherent in our proposal.

We believe this proposal represents a unique opportunity to create significant value for Yahoo!’s shareholders and employees, and the combined company will be better positioned to provide an enhanced value proposition to users and advertisers. We hope that you and your Board share our enthusiasm, and we look forward to a prompt and favorable reply.

Sincerely yours,

/s/ Steven A. Ballmer
Steven A. Ballmer
Chief Executive Officer
Microsoft

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Opensource Deal of the Year: Sun acquires MySQL – details & video

If you track open-source software industry developments, Jan 2008 was a big month.

Sun acquired MySQL. Read the details along with all the Q&A and comments here on Jon’s blog.

In Jon’s words:

Here’s a quick interview Rich, Marten, Greg and I did on the Sunday before we signed (personally filmed by noted director Anil Gadre)… pay attention to the good luck charms that show up around the 3:30 marker…